Privacy Policy

Last Updated: March 08, 2026

TRACELINC SERVICES (“TraceLinc,” “Company,” “we,” “our,” or “us”) operates the TRACELINC SERVICES website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

TraceLinc Inc. is the data controller responsible for the processing of your personal information.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the website.

We are committed to protecting your privacy and maintaining the confidentiality and security of your personal information.

Personal information we collect:

We may collect several types of information from and about users of our website, including:

1. Information Collected Automatically

When you visit the TRACELINC SERVICES website, we automatically collect certain information about your device, including:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device type and operating system

  • Time zone

  • Referring websites or search terms

  • Pages visited and time spent on pages

  • Cookies and similar tracking technologies

We refer to this automatically collected information as “Device Information.”

This information helps us analyze website performance, detect security risks, and improve user experience.

2. Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

  • Schedule a DNA testing appointment

  • Fill out a contact form

  • Request information about services

  • Communicate with our team

  • Subscribe to updates or newsletters

This information may include:

  • Full name

  • Email address

  • Phone number

  • Address

  • Identification information required for legal DNA testing

  • Payment information (processed through secure third-party payment providers)

We only collect information necessary to provide our services and fulfill our contractual obligations.Why do we process your data?

How We Use Your Information:

We use the information we collect for the following purposes:

  • To schedule and manage DNA testing appointments

  • To communicate with you regarding services or inquiries

  • To process payments and provide service confirmations

  • To operate, maintain, and improve our website

  • To analyze website usage and improve user experience

  • To prevent fraud, misuse, or unauthorized activity

  • To comply with legal obligations and regulatory requirements

We process personal data only when necessary and in accordance with applicable data protection laws.

Cookies and Tracking Technology:

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Understand how visitors interact with the website

  • Improve website functionality and performance

  • Maintain security and prevent misuse

You can modify your browser settings to refuse cookies. However, some features of the website may not function properly without them.

Data Retention:

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Once personal information is no longer required, it will be securely deleted or anonymized.

Information Security:

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure servers, encryption protocols where appropriate, and restricted access to personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information:

We do not sell or rent personal information to third parties.

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

  • Accredited laboratories that analyze DNA samples

  • Secure payment processors

  • Website hosting and technology service providers

These providers are required to maintain the confidentiality and security of the information they process.

We may also disclose personal information when required by law or when necessary to:

  • Comply with legal obligations

  • Respond to court orders or subpoenas

  • Protect the rights or safety of our company, clients, or others

  • Investigate fraud or security concerns

Links to Third-Party Websites:

Our website may contain links to external websites that are not operated or controlled by TraceLinc.

We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Privacy Rights:

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to restrict or object to certain processing activities

  • The right to data portability

  • The right to withdraw consent where applicable

To exercise any of these rights, please contact us using the contact information below.

International Data Transfer:

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your country.

By using our website, you consent to such transfers.

Children's Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

When updates occur, the “Last Updated” date at the top of this policy will be revised.

We encourage users to review this page periodically.

Contact Information:

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please email us at info@tracelincservices.com or call (908) 408-5831.